CUSTOM SOLUTIONS · E-COMMERCE
Sales and order automation
From the first question to delivery tracking: connect consulting, catalogs, payments, and invoicing in a single experience.
An advisor who helps you sell and follows up on payment and delivery
Manual work we can reduce
- Answer the same questions and manually search for products.
- Reconcile payments, issue invoices, and check deliveries in separate systems.
- Losing sales when an inquiry goes without follow-up.
What an automation can do
- Conversational consulting based on your catalog and documentation.
- Order confirmed, payment verification, and billing connected.
- Track shipments and recover opportunities with customer permission.
How the process is built
Consulting
A buyer asks for a product to clean wood. The advisor asks about the finish and suggests options supported by catalog information. If safety information is missing or there is a risk, the conversation is handed to a person.
Explore this step in the demo →Catalog
Consult references, product variants, prices, and availability from the business source. Recommendations are supported by data sheets and authorized information; do not invent features or stock.
Explore this step in the demo →Sale
Propose the appropriate product variant, clarify doubts, and summarize quantities and totals. The buyer confirms the cart before sharing address and payment method.
Explore this step in the demo →Payment
Present available methods and verify the status via the payment provider or authorized system. A screenshot is not proof of payment; payments without reconciliation will be sent for review.
Explore this step in the demo →Invoicing
Use confirmed data to request an invoice from the business's electronic invoicing provider when that integration is available. Log errors and prevent duplicate invoices.
Explore this step in the demo →Follow-up
Check order status, report updates, and request feedback. Inquiries without a purchase may receive authorized follow-ups. Your team handles exceptions from the same context.
Explore this step in the demo →
Tools we can evaluate
WhatsApp Business · Catalog / ERP · Wompi · PayU · Electronic invoicing provider · Delivery system.
Connectivity depends on available APIs, plans, and permissions. These examples illustrate potential projects; they do not represent installed features or guaranteed results.
From an idea to a solution for your business
First, we review your workflow, available data, and tasks requiring human judgment. We define validations, responsibilities, and exceptions, then test the flow before connecting it to live operations. Your team retains control over key decisions.
Does the initial assessment cost anything?
The initial feasibility assessment is free of charge. Implementation and maintenance are quoted separately based on scope.
Can you connect to my existing tools?
We assess your integration mechanisms and permissions before confirming the scope. You don't need to change all your tools to get started.
Does the system replace the team?
The goal is to reduce repetitive tasks and deliver organized information. Exceptions, negotiations, and decisions requiring human judgment remain with your team.