PUBLIC INFORMATION
Privacy Policy
Updated: October 6, 2026.
Responsibility and scope
Jeison Javier Solarte Rojas, a natural person in Colombia, operates under the brand Cygnus Dev. This policy covers cygnusdev.com, its contact inquiries, and the Order Automation Piloto application. Contact: [email protected] and WhatsApp +57 310 846 8810. Each business implementation must identify its own responsible party and agree on processing purposes and permissions before serving real buyers.
What information we process
The contact form requests name, optional company, email or phone, description of the request, and authorization to respond. The infrastructure may process IP address, date, technical logs, and data necessary for security. In the consulting pilot, we use phone, messages, business type, need, existing tools, proposed scope, and contact data provided to request a quote. Contact data is captured in a separate stage without being sent to the free model. We do not request passwords, full card details, bank keys, identity documents, or sensitive information via chat.
Purposes and authorization
We use information to respond to requests, assess feasibility, maintain authorized conversation context, explore automations, record quote requests, hand the summary and chat to Jeison for personal assistance, and detect errors or abuse. The form checkbox authorizes contact about that request; it does not authorize unrelated advertising or additional uses. Before handling real buyers, the applicable notice and consent mechanism must be implemented. Sending a chat message does not, by itself, authorize every kind of processing.
Demo advisor and Gemini
The web advisor uses the free version of Gemini and is intended exclusively for fictitious cases. Do not enter personal data, customer information, trade secrets, or confidential data. Google may use inputs and responses from free services to improve its products, in accordance with its terms. This notice and the demo checkbox do not make this channel suitable for private information. The conversation is kept in the page's memory and sent with context to the AI service; our application does not create a persistent file of those chats. Providers may retain logs according to their own conditions. The assistant may make mistakes: its ideas do not constitute professional advice or a contractual offer.
Providers and recipients
Cloudflare hosts the website and runs its API; Google provides Gemini and Gmail; Web requests are sent via the Cloudflare API to Render and saved in Supabase/PostgreSQL, with the contact and context that the visitor reviews and authorizes. Form data is not sent to Gemini. For the advisory pilot, we use Meta/WhatsApp, Render, n8n, and Supabase/PostgreSQL, depending on the enabled environment. Jeison receives the request and the necessary context to personally continue the advisory and prepare a quote. WhatsApp notification depends on its activation and Meta's rules. We do not sell personal data. Processing by providers may occur outside of Colombia; before each real operation, applicable agreements, guarantees, and requirements for international transmission or transfer must be reviewed.
Security and retention
We limit access and keep credentials out of public code. No system offers absolute security. We retain requests, conversations, and historical test records for as long as necessary to fulfill their purpose, resolve incidents, and comply with legal obligations. Tests may persist in the pilot database; there is no general automatic deletion or uniform timeframe implemented yet. Backups and provider records have their own cycles. Upon resolving a request, we will inform you what was deleted and what must be retained, along with the reason and applicable timeframe.
Your rights and requests
You may access, update, rectify, or request information regarding the use and authorization of your data, as well as revoke consent or request deletion where applicable. Please contact us via the published email or WhatsApp, specifying the channel used and the information you wish to consult, correct, or delete. We will verify your identity proportionally; please do not send your ID document initially. We respond within the timeframes established by Law 1581 of 2012 and will communicate any legally permitted extensions. After exhausting the inquiry or complaint process with the data controller, you may contact the Superintendency of Industry and Commerce. See instructions at /deletion/.
Minor updates and changes
The demo is not intended for minors or the processing of sensitive information. Actual client operations require defining rules, responsibilities, data retention, and rights management. We will publish changes to this policy with their effective date; if purposes change or new authorization is required, it must be communicated and obtained prior to such use.